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Our rules for handling information are based on openness. We make it clear what information we collect, such as your name, contact information, and transaction records. This paperwork makes sure that everything is in line with international and local data protection rules, like the GDPR. AES-256 protocols are used to encrypt data before it is stored. Salting and hashing are used to protect user credentials. Physical servers are kept in certified Tier 3 data centres, which make sure that strong safety measures are always in place. We get your permission before using sensitive information. Access rights are limited, and every month there is a review of who has what rights. You can ask for a full record of your stored data, start making changes, or ask for it to be deleted at any time through our dedicated support channel. Every year, all employees get training on the most up-to-date ways to keep data safe. There is a strict compliance process for third-party partners, and binding agreements make sure that no one can share or use the information without permission. Advanced intrusion detection systems keep an eye on sessions. When there is a data breach, the law requires that regulatory bodies be notified and users be notified within 72 hours. We suggest that you use strong, unique passwords and two-factor authentication for all of your accounts. Use the "Contact Compliance Officer" form on your dashboard to report any suspicious activity right away. To keep policies up to date, users are notified of important changes by email and prominently displayed in their profiles. All changes show the date of the last revision for your reference.
When you sign up, you only have to give information that is necessary for identification and compliance. This usually includes your full name, a valid email address, your birthdate, the country where you live, and a strong password. To verify your identity and follow the law about age, you must give correct information. All information entered is sent through encrypted channels using TLS protocols to keep unauthorised third parties from getting it. Automatic tools that stop bots from filling out forms protect them to make sure that user registrations are real. Account activation through email confirmation is one of the extra security measures that protect your data from being used in ways you don't want it to be. Personal information is kept on secure servers in the European Economic Area or other places that have similar rules for handling data. Only people who have permission can see registration information, and their actions are tracked through audit trails. We never sell or give away any information we collect when you sign up to advertisers. Registered users get clear notifications about how their information will be used or updated if there are any changes to the process of creating an account or the information that is needed. To keep control of your information, there is a special section in your personal area where you can review, change, or ask for the deletion of your registration data, as long as the law says you have to keep it.
Players still have control over the information they send in and can use certain rights to decide how their information is used. People can ask for direct access to the data they have given, such as their personal information, gaming activity, transaction logs, and communication records. These requests are handled through a secure member portal or direct support channels. To protect accounts from unauthorised access, identity verification steps are necessary.
To start any inquiry about data, users should fill out the contact form and include their account information so that it can be processed more quickly. Written requests will get a response within 72 hours, and a full response or the results of a completed erasure will come within one calendar month. Some records may not have to be kept because of compliance, the need for an audit, or resolving a dispute. These cases are always made clear in official communications. All requests to access or delete data are kept private. The law requires that records of each action be kept for auditing purposes. This makes sure that everyone knows what's going on while still respecting people's rights.
To keep service quality high, make sure the law is followed, and help with technical operations, some information may be shared with outside partners. Only authorised vendors can see contact information (like email addresses or phone numbers), payment information (like encrypted card numbers), device metadata, and user behaviour metrics. These partners handle data for things like checking the age of customers, stopping fraud, handling payments, and helping customers. All outside recipients must follow strict rules about keeping information private and have regular compliance checks. Data disclosures follow the law, including rules set by regulatory bodies and banks. Without your permission, advertisers and other groups can't get your personal information. When the police ask for information, only the records that are needed are released after the request is checked to make sure it is real. Only the minimum amount of data needed is sent to each partner using secure transfer protocols to limit unnecessary exposure. Users can limit some disclosures by changing their account settings or sending a written request to the data protection team. We check our partners' data practices every so often to make sure they are safe. If any security standard is broken, partnerships with outside providers are looked at again.
Our platform uses cookies to customise the display of content, control interactive elements, and make it easier to get to features that are used often. Session cookies keep track of how you move around the site, which lets us remember your language and interface choices for each visit. Persistent cookies store your login information so you stay logged in and your connection stays secure during your session. To make your account safer, we use cookies to find patterns of unauthorised access, like when someone tries to log in from a strange location or device multiple times and fails. These insights help start extra verification steps, which lowers the risk of being exposed to fraud. Analytical cookies collect anonymous information about the sections you visit, how long you stay there, and how you interact with promotional materials to make your experience with our services better. This information helps us improve the layout of the site and suggest relevant offers, but we won't store any identifiable information unless you give us permission to do so. You can change the settings for cookies right in your browser to limit or turn them off. Turning off essential cookies might make some features, like quick authentication or customisation options, not work as well. Check your browser's help section for information on how to manage site data for more fine-grained control.
It is important to keep customers up to date on any changes that may happen in the future. All changes, whether required by law or made to improve operations, are communicated clearly and quickly. Every customer gets direct emails and push notifications that tell them what parts of their account have been changed and why. You can change your notification settings in the user dashboard. People can choose how often they want to get updates—immediate alerts, weekly summaries, or monthly digests—thanks to customisation options. Previous revisions are kept on file for 24 months, and clients can look at them to see how things have changed and hold the company accountable.
Options for how often to use the method | Access to Old Versions | Alerts by Email |
Right away, every week, and every month | Yes, through the notification history | Yes, next login will show in-account notices (user dashboard) |
Notifications that pop up | No | No right away |
When there are big changes, like new data categories, longer retention periods, or more sharing with outside parties, there is always a clear request for a review. Users must agree to these changes before they can continue using the platform. This makes sure that consent is still valid and up-to-date. We recommend that clients sign up for the "updates log" feature, which gives a short summary of changes, including when they were made and direct links to the parts of the text that were changed. You can chat or email a dedicated support team to get more information about any changes.
Bonus
for first deposit
1000CAD + 250 FS
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